1. Order Processing

• 1.1 All orders are subject to processing times which may vary based on the product and customization options selected. We strive to process and ship orders as quickly as possible.

2. Payment

• 2.1 We accept various forms of payment including credit cards, debit cards, and PayPal. Payment must be received in full before an order is processed.

3. Shipping

• 3.1 Shipping costs and delivery times will vary based on the destination and shipping method selected at checkout. We are not responsible for delays caused by the shipping carrier.

4. Returns and Exchanges

• 4.1 Due to the custom nature of our products, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. Please contact us within 7 days of receiving your order for assistance.

5. Intellectual Property

• 5.1 All designs, images, and content on this website are the intellectual property of Carta Di Sera.
• 5.2 Unauthorized use or reproduction of any materials is strictly prohibited.

6. Limitation of Liability

• 6.1 Carta Di Sera shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

7. Changes to Terms

• 7.1 We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please email us here.